Terms and Conditions

Payment

Visa, Mastercard, American Express, Discover, and pre-payment by money order acceptable. We DO NOT accept personal checks as payment. Company checks sent will be held until they clear before any order is processed. All shipments must paid in advance.

Shipping

All dry good shipments will be shipped UPS ground in most cases (Alaska, Hawaii & international orders are shipped USPS). Need it fast? Next Day or Second Day Air are available for an additional charge (you must call us for these options 888-530-8478)

MANY larger orders will require additional shipping charges, either for heavy items, large orders or orders that require freight. Glass terrariums, sand and wood products are just a few examples of items that will add extra shipping. We will notify you PRIOR to us charging or shipping your order so you are aware of the final shipping fees.

Product Returns / Price Info

Returns on Dry Goods are issued by request up to 10 days after purchase. Shipping & handling is not refundable for any reason. Used items may not be returned. If something is not functioning properly, call us, we have all of our manufacturer's phone numbers for you. CD Roms and Books are not returnable for any reason at all. Prices are subject to change without notification. Any typos or price errors are subject to correction without filling the order.